Emergency Assist 991 | Our Services

Protocols, training, equipment and staff are constantly updated because Emergency Assist 991 Services,  strives to offer the best optimal response times, technical expertise and professional tuition beyond international standards.

Emergency Assist 991 Services, operates a 24 hour emergency assistance, dedicated helpline that clients use to access our roadside and medical assistance services.

Through our aeromedical aviation partner Okavango Air Rescue, Emergency Assist 991 operates a dedicated fully configured dedicated Bell Jetranger 206 III helicopter air ambulance as well a dedicated Pilatus PC12 ICU air ambulance.

Emergency Assist Call Centre Agent

24 Hour Call Centre Assistance Services

The Emergency Assist 991 Call Centre has been in operation for over 13 years servicing clients both corporate and individuals. During this time we have managed to utilise an effective mix of people, processes and technology to deliver a world a world class service to our valued customers…Read More

Emergency Assist Medical Rescue Vehicle

24 Hour Roadside Assistance

Emergency Assist 991 roadside assistance packages offer our members access to complete vehicle cover and the cover is enjoyed countrywide in Botswana and South Africa.

We have a dedicated fleet of assistance vehicles that are manned by qualified technicians will come to your rescue 24 hours a day, 7 days a week and 365 days a year.

Call Centre Agents are professionally trained and are at your service 24/7 on our dedicated helpline.… Read More

Emergency Assist 991 Ambulance

24 Hour Emergency Medical Assistance

Emergency Assist 991, as a Pre Hospital care provider, has invested heavily in infrastructure capabilities.  In return, our company demands a high standard of performance accountability.

Our Team is dedicated to achieving and maintaining the highest standards. They draw on a wide skills set and knowledge base in advising and delivering on our emergency medical assistance services.

Telephonic support lines offer customers a 24 hour Response Contact Centre located in Gaborone.Emergency Assist 991’s Corporate EMS Cover provides corporate clients with pre-hospital emergency medical care for their workplace/events and this cover extends to each and every individual at that particular place. … Read More

First Aid Training

First Aid Training

Emergency Assist 991’s first aid courses are designed to equip one with the knowledge, skills, and confidence to make a difference in an emergency. Everyone must know the practical measures to take if an individual collapses before the arrival of Emergency Services. Our courses are intended to provide basic knowledge and skills necessary to identify and treat those traumatized and suddenly ill patients who require rapid assessment, resuscitation and stabilization of their injuries or illness… Read More